Shipping

Free shipping within Greece with orders over 60 euros. The invoice is charged to the customer. We transport our products with ACS courier across Greece and we offer free change if there is a size difference.

By sending your order, you receive an e-mail with the shipping number and search link of your package

Shipping in Greece takes 2-3 business days depending on the destination

For shipping outside Greece, we also work with ACS Courier. Cost is calculated depending on the destination

Cancellations

If you wish to cancel an order please send an email to contact@freyjia.com or call us.

You can cancel any order only within 2 hours of completion. After this time, your order can not be canceled.

To return a product first you contact us at contact@freyjia.com or by phone

Refunds

In our refund policy you will not be reimbursed, only replacing with another product of your choice if it is at the same price. If the price differs, the difference between the products must be covered by the customer. The return process takes 10 days. If 10 calendar days have elapsed since you received your order, we cannot accept the return of the product unless it is possible to prove that it was lost during the mailing process.

In order for the refund to be accepted, the product must be in perfect condition and nothing to be missing of its packaging.

Until the product arrives at us, it is at your own risk, so it is important to ensure that it is safely transported in order to avoid any damage and therefore its inability to return.

Attention: In the unfortunate case that the product arrives to you damaged please let us know directly within the same day.Discounted products: Only products with original price and not discount can be returned. Products that are on sale cannot be returned